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Conditions of sale

Abracus Supply Company

Terms and Conditions

Any reference to "Abracus Supply Company," "we," or "our" refers to Abracus Supply Company, and any reference to "purchaser," "customer," "You," or "your" refers to the authorized person or persons purchasing products from Abracus Supply Company pursuant to these Terms and Conditions. Purchases may be made by a person age 18 or older and anyone purchasing on the website is considered to be an authorized purchasing agent for customer.

1. Sales.
Abracus Supply Company, Inc. ("Abracus ") sells its complete line of products and/or services to business customers.   

2. Prices. 
Prices shown on website and on any literature do not include freight, handling fees, taxes, and are subject to correction or change without notice. Abracus reserves the right to accept or reject any order. We reserve the right to bill at prices in effect at time of shipment.  Quotations may be requested for quantity pricing or for products not found in catalog or on web site by calling Abracus at 1-877-484-8300.

3. Sales Tax.
 Customers in Arizona will be responsible for payment of all applicable state and local taxes, or for providing a valid sales tax exemption certificate. When placing an order, Arizona customer shall indicate which products are tax exempt and provide a state tax exemption form as applicable. No sales tax will be charged for customers whose shipping address is outside of Arizona. 

4. Payment and Credit Terms.
Abracus accepts Visa, MasterCard, and American Express. For customers who wish to establish credit with Abracus, they shall complete a credit application and provide any necessary documentation to determine credit worthiness.  Upon credit approval and/or for customers with established Abracus credit, payment terms are net thirty (30) days from the date of shipment or pick-up of products. All credit extended by Abracus to customer, and the limits of such credit, is at Abracus’ sole discretion, and may be reduced or revoked by Abracus at any time, for any reason. As a condition for the continued extension of credit, customer agrees to provide Abracus with current credit information within five (5) business days following request by Abracus. Abracus reserves the right to charge a flat fee, to be determined by Abracus, for late payments. Abracus further reserves the right to charge customer a late payment fee at the rate of one and one-half percent (1.5%) of the amount due for each month or portion thereof that the amount due remains unpaid, or such amount as may be permitted under applicable law. All payments must be made in U.S. dollars. Abracus has the right of set-off and deduction for any sums owed by customer to Abracus.

If customer fails to make payment within thirty (30) days of shipment or pick-up, or fails to comply with Abracus’ credit terms, Abracus  may defer shipments until such payment or compliance is made, require cash in advance for any future shipments, demand immediate payment of all amounts then owed, elect to pursue collection action (including without limitation, attorneys’ fees and any and all other associated costs of collection), and/or may, at its option, cancel all or any part of an unshipped order. Additionally, customer, and each of its subsidiaries and affiliates, agrees to provide to Abracus proper authorization necessary for Abracus to request any financial information from third parties.

Customer agrees to assume responsibility for, and customer hereby unconditionally guarantees payment of, as provided herein, all purchases made by customer, its subsidiaries and affiliates. Each of customer’s subsidiaries and affiliates purchasing from Abracus are jointly and severally liable for purchases with customer, and customer is also acting as agent for such subsidiaries and affiliates.

5. Credit Balance. 
Customer agrees that any credit balance(s) issued by Abracus will be applied to customer’s account within one (1) year of its issuance. If customer has not requested the credit balance within one (1) year, any remaining credit balance will be cancelled and Abracus shall have no further liability.

6. Shipping Policy

Prices stated are F.O.B. origin, freight prepaid and add to destination specified in the order. Any shipping charges will be added to order at time of shipment.  ORDERS WITH SHIPPING TO RESIDENTIAL ADDRESS OR RURAL ADDRESS WILL BE REJECTED. Title and risk of loss pass to customer upon tender of shipment to the carrier or upon customer pickup.  Abracus reserves the right to charge a shipping and handling fee on each order which is applied at time of order and reflected on customer's invoice. Receipts for shipping and handling charges will not be provided. COD shipments are not permitted. Other terms and conditions may apply for other than standard ground delivery , including without limitation, customer pickup, expedited same day delivery, air freight, freight collect, hazardous materials, customer's carrier, or other special handling by the carrier. Any charges incurred for customer-requested freight services must be paid by customer including applicable fuel surcharges. If the product is damaged in transit, customer's recourse is to file a claim with the carrier. Customer may also use their own account number for shipping and may designate same upon checkout.

7. Limited Warranty for Business.
All Products sold are warranted by Abracus only to customers for resale or use in business.


Abracus warrants products against manufacturer's defects in materials and workmanship under normal use for a period of up to one (1) year after the date of purchase from Abracus, unless otherwise stated.  Provided that Abracus accepts the product for return during the limited warranty period, Abracus may, at its sole discretion, repair, replace, or refund the amount paid by customer.  Customer must return the product to Abracus, shipping costs prepaid.  Abracus’ repair, replacement or refund of amount paid by customer shall be the customer’s sole and exclusive remedy. For information on a specific manufacturer's warranty, please contact Abracus customer service at 1-877-484-8300.

Except as set forth herein and where applicable, no warranty or affirmation of fact or description, express or implied, is made or authorized by Abracus.  Abracus disclaims any express or implied warranties of merchantability, fitness for a particular purpose or no infringement of intellectual property rights.  Abracus also disclaims any liability for claims arising out of product misuse, improper product selection, improper installation, product modification, improper repair or misapplication.  Any liability for consequential, incidental, special, exemplary, or punitive damages is expressly disclaimed to the extent permissible.  Abracus liability in all events is limited to the purchase price paid for the product that gives rise to any liability. 

10. Product Return. 
Before returning any product, customer shall call Abracus Customer Service at 1-877-484-8300 or send email to sales@abracussupply.com to obtain a Return Goods Authorization (RGA) Number.

·           Please provide the purchase date, customer purchase order if application, the original invoice number, the MPN number, and a description of the defect. Proof of purchase from Abracus is required in all cases.

·           Upon issuance of an RGA, the RGA number must be clearly marked on the shipping label and included on packing slip on inside of box. (Returns will not be accepted unless accompanied by this number.)

·           All returns must be unused and in their original packaging and shipped back to Abracus Supply Company within 10 days of receipt to be considered for a full refund.

·           Always include a copy of your invoice or packing slip.

·           Claims for discrepancies in shipment must be made within 3 business days of receipt of merchandise or they will not be considered.

·           C.O.D. returns will not be accepted.

·           Return shipping charges to be incurred by customer unless shipping error on part of Abracus.

·           Altered items will not be accepted.

·           Customized Products: Because of the special nature of the products, custom cut-to-length products are considered final sale and may not be returned for credit. Expiration dated product and discontinued items are non-returnable for credit.

·           Abracus may be prohibited from offering certain products due to restrictions or requirements of various federal, state, local and other authorities having jurisdiction in these matters. Please note when ordering. Return Goods Authorizations are valid for 15 days from date of issue.  Products returned without authorization will be disposed of or returned at the purchaser's expense, and no credit will be issued.

11. Product Compliance and Suitability

Jurisdictions have varying laws, codes and regulations governing construction, installation, and/or use of products for a particular purpose. Certain products may not be available for sale in all areas. Abracus does not guarantee compliance or suitability of the products it sells with any laws, codes or regulations, nor does Abracus accept responsibility for construction, installation and/or use of a product. It is customer's responsibility to review the product application and all applicable laws, codes and regulations for each relevant jurisdiction to be sure that the construction, installation, and/or use involving the products are compliant.

12. Custom Product  

Customer may order custom products created to customer’s specifications. Abracus is not responsible for verifying or confirming the accuracy of specifications provide by customer to Abracus for custom products.  Abracus’ limited warranty terms do not apply to custom products. Product warranty provided by manufacturer and/or supplier other than Abracus will be customer’s sole remedy.  All custom products are sold as final sale and no cancellations, returns, refunds or credits will be allowed.